Store hours:Mon–Fri 7 AM–7 PM | Sat 9 AM–5 PM | Sun 11 AM–5 PM

PAK MAIL OF CEDAR PARK

PRIVACY POLICY

How Pak Mail of Cedar Park collects, uses, and protects your information. Effective: June 1, 2026 · Last updated: October 18, 2026.

YOUR PRIVACY CHOICES

This website is hosted on Manus. Its managed page-view analytics service receives limited visit and device information to support website operations and performance measurement. It is not a Pak Mail advertising pixel.

You can manage, block, or clear cookies through your browser settings. For questions about this website's privacy practices, email [email protected]. For information about the hosting provider's data practices, review the Manus Privacy Policy.

Online freight, contact, and file-submission workflows remain unavailable and do not submit customer information.

WHO WE ARE

XphereMart Business Holdings LLC, DBA Pak Mail of Cedar Park, is an independently owned business licensed under the Pak Mail franchise system. Our store is located at 202 Walton Way, Suite 192, Cedar Park, TX 78613. References to “we,” “us,” “our,” or “Pak Mail of Cedar Park” refer to XphereMart Business Holdings LLC, DBA Pak Mail of Cedar Park. References to “you” refer to anyone who uses pakmailatx.com or our in-store services.

INFORMATION WE COLLECT

You give us directly: Name, address, phone number, and email when you request a quote, sign up for a mailbox, or contact us. Shipment details (origin, destination, dimensions, weight, declared value, photos of items). Payment information processed by our third-party payment processor (we do not store full card numbers on our systems). Government-issued ID for notary services and mailbox rental (verified, not retained beyond the legally required period). Files you upload for print or document services. We collect automatically when you visit the site: IP address, browser type, referring URL, pages viewed, and time spent on each page; cookies that support essential site functionality. This website is hosted on Manus, whose managed platform provides page-view analytics. When the page-view analytics service loads, Manus may receive page URLs, visit timing, IP address, browser and device information, and identifiers made available by your browser. We do not operate Google Analytics, Google Tag Manager, Meta Pixel, LinkedIn Insight, or advertising pixels. Freight, contact, and file-submission workflows are currently unavailable online; an unavailable workflow does not accept, transmit, or retain information entered into it.

HOW WE USE YOUR INFORMATION

We use information to process quote requests, ship shipments, and manage mailbox accounts; notify you of package arrivals, quote status, or service updates by phone, email, or SMS; verify identity for notary services as required by Texas law; improve website performance and detect fraud; and comply with legal obligations including franchise reporting to Annex Brands.

INFORMATION SHARING

We share information only as needed to deliver services or as required by law: Shipping carriers (FedEx, UPS, USPS, DHL, freight LTL partners) to fulfill shipments; mailbox platforms (Anytime Mailbox, iPostal1, PostScan Mail) to operate virtual mailbox services you sign up for; payment processors to process transactions; Annex Brands, Inc. as our franchisor under our license agreement; service providers that support our operations under confidentiality obligations, including Manus for managed website hosting and page-view analytics, email delivery, and storage; and law enforcement and courts when legally required, including USPS Form 1583 for private mailbox rentals. An unavailable online workflow does not trigger a customer-data alert or follow-up. If an online intake becomes available, the applicable consent, retention, and notification terms will be presented at that time. We do not sell your personal information. We do not share your information with third-party advertisers for cross-context behavioral advertising.

SMS MESSAGING PROGRAM

When you opt in to receive text messages from Pak Mail of Cedar Park (for example by checking “Text me cutoff reminders” during newsletter signup, providing your mobile number on a quote form, or replying “START” to a message), the following terms apply: Consent. By providing your mobile number and opting in, you expressly consent to receive recurring SMS and MMS messages from Pak Mail of Cedar Park related to shipping cutoffs, quote status, package arrivals, holiday schedules, and operational updates. Consent is not a condition of purchase. Third-party sharing. Your mobile number and SMS content are not shared with third parties for marketing purposes. They may be shared only with the SMS service provider (Ooma) that delivers the messages on our behalf, and with law enforcement if legally required. Message frequency. Message frequency varies. You may receive up to approximately 4–10 messages per month depending on your account activity, seasonal volume, and the alert types you opt in to. Opt-out. Reply STOP to any message at any time to unsubscribe. You will receive one confirmation message and no further messages until you re-subscribe. Help. Reply HELP to any message for assistance, or contact us at (512) 260-7011 or [email protected]. Message and data rates. Message and data rates may apply from your wireless carrier. We do not charge for the messages themselves; standard carrier rates for SMS/MMS apply to your plan. Supported carriers. All major US wireless carriers including AT&T, T-Mobile, Verizon, Sprint, US Cellular, Boost, MetroPCS, and most regional carriers. Carriers are not liable for delayed or undelivered messages.

COOKIES AND TRACKING

We use essential cookies and similar technologies for site functionality and security. Manus, our managed hosting provider, also provides page-view analytics as described above. We do not operate Google Analytics, Google Tag Manager, Meta Pixel, LinkedIn Insight, cross-site advertising pixels, or similar advertising trackers. You can manage, block, or clear cookies through your browser settings; doing so may affect essential site functionality.

ANALYTICS OPT-OUT

Manus page-view analytics is part of the managed hosting platform and is not a Pak Mail-controlled preference feature. You can manage cookies through your browser settings. For questions about this site's analytics disclosure or your privacy choices, email [email protected]; for information about Manus data practices, review the Manus Privacy Policy.

DATA RETENTION

We retain shipment records, quote history, and account information for as long as the account is active and for a reasonable period afterward to comply with carrier liability windows, tax records, and legal obligations. Notary records are retained for the period required by Texas law. Quote photos and uploaded files are retained for 18 months after quote completion or rejection unless the customer requests earlier deletion. Online quote requests. While online freight requests are unavailable, the site does not accept or retain entered freight facts, create a customer reference, or initiate follow-up.

DATA SECURITY

We use reasonable administrative, technical, and physical safeguards to protect your information. The site enforces HTTPS, restricts admin access to a single credentialed owner with strong-hash password storage, and uses parameterized database queries. Online supporting-file uploads are currently unavailable. No system is 100% secure; we cannot guarantee absolute security.

YOUR RIGHTS (TEXAS, CALIFORNIA, AND BEYOND)

You may request to: Know what personal information we have about you; receive a copy of that information; correct inaccurate information; delete your information, subject to retention obligations described above; or opt out of receiving marketing emails or SMS at any time. California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, correct, and limit use of sensitive personal information. To exercise any of these rights, email [email protected] or call (512) 260-7011. We will verify your identity before responding and will respond within the timeline required by applicable law.

CHILDREN’S PRIVACY

The site and our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us and we will delete it.

CHANGES TO THIS POLICY

We may update this policy from time to time. The Last updated date reflects the most recent change. Material changes will be communicated through the site or by email to active mailbox customers.

CONTACT US

Questions, requests, or concerns about this policy can be directed to: XphereMart Business Holdings LLC, DBA Pak Mail of Cedar Park, 202 Walton Way, Suite 192, Cedar Park, TX 78613, (512) 260-7011, [email protected].